busid Casino & Sportsbook Data Care
This page describes what we collect when you use busid and how we keep that data protected. We take your privacy seriously. Our policy explains which information we gather, why we need it, who we share it with, and what rights you have over your data.
We collect personal information to verify your identity (KYC), process your payments (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), deliver our service, and comply with local regulations. We do not sell your data to advertisers or marketing firms. We share information only with trusted partners—payment processors, banking partners, and legal authorities where required by law.
If you have questions about how busid handles your information, or if you want to exercise your rights (access, correction, deletion), contact our support team. We respond during business hours in English and Indonesian.
What Data We Collect on busid
We collect personal data in two categories: information you provide directly and information we collect automatically. When you register on busid, you provide your email address, phone number, and a password. During KYC verification, we request a government ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or official mail). This verification step protects both you and our platform by confirming your identity and reducing fraud risk.
When you make a deposit or withdrawal, we collect payment details: your e-wallet username (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) or bank account number (for mobile banking, local payment, online payment, e-wallet). We do not store full card details; payment processing is handled by our trusted payment partners. We also collect transaction history—amounts, dates, and settlement status—to reconcile your account and comply with anti-money-laundering regulations.
Automatically, we collect technical data: your IP address, device type (smartphone, tablet, desktop), browser version, and approximate location (city level, not street address). We use cookies to remember your login status and preferences. Our analytics tools track which games you visit and which sportsbook leagues (Liga 1, Piala AFF, Champions League) you browse. This helps us understand how you use busid and improve your experience.
How We Use Your Data on busid
We use your data for five primary purposes. First, account administration: we verify your identity, process your deposits and withdrawals, and manage your busid account. Second, service delivery: we fund your tournaments on Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways; settle your sportsbook bets on Liga 1 and Piala Indonesia matches; and run your live-dealer sessions. Third, legal compliance: we screen accounts against sanctions lists, apply anti-money-laundering rules, and respond to law-enforcement requests.
Fourth, fraud prevention: we analyze patterns to detect unauthorized access, duplicate accounts, and suspicious betting activity. If we flag your account for review—for example, if a withdrawal amount is unusually large—we may contact you to verify the transaction. Fifth, communication: we send you account notifications (login alerts, payment confirmations, withdrawal status), respond to your support requests, and inform you of service updates or maintenance windows.
We do not use your data for direct marketing or targeted advertising. You will not receive promotional emails or SMS from busid unless you opt in explicitly. Your communication preferences are managed in your account settings.
We at busid collect data to protect you and operate fairly. Every data use serves either your protection or our legal obligation—never marketing or profit.
Third-Party Partners and Data Sharing
We share your data only when necessary. Our payment processors (handling mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment transactions) receive your payment details to settle deposits and withdrawals. These partners are bound by confidentiality agreements and use your data only to process your transaction. Our banks and e-wallet operators may retain transaction records for their own compliance purposes—we have no control over that retention.
We may also share anonymized, aggregated data with analytics partners to understand platform trends (e.g., "non-specific info of users in Jakarta prefer slot tournaments"). This data cannot be traced back to you. We do not sell your personal information to any third party.
If we are required by law—for example, a court order or tax authority request—we may disclose your information. We will notify you of such requests unless legally prohibited. We operate in compliance with regulations across our service areas, including Jakarta, Surabaya, Bandung, Medan, and Semarang.
Your Rights and Our busid Commitments
You have the right to access your personal data. Contact our support team with a request, and we will provide a copy of all information we hold about you within 7 business days. You also have the right to correct inaccurate data—for instance, if your address is outdated, we can update it. You have the right to request deletion of your account and associated data, subject to our legal obligations to retain records for anti-money-laundering compliance (typically 5–7 years).
We encrypt your password using industry-standard hashing, meaning we cannot access it even if our systems were breached. We store most personal data on secure servers protected by firewalls and intrusion-detection systems. Our servers may sit outside your jurisdiction (for instance, in Singapore or the United States)—this is standard for online platforms and does not weaken your protection. We apply the same security standards regardless of server location.
We use cookies to store your login session and preferences. Cookies are small text files stored on your device; you can disable them in your browser settings, though this may affect your busid experience. We do not use cookies for tracking across other websites.
Our privacy policy may be updated if our practices change or if regulations require it. We will notify you of material changes via email or in-app notification. We do not retroactively apply changes to data we collected before the update. This policy was last updated on the date shown at the bottom of this page. If you have questions or concerns about how we handle your data, or if you wish to exercise your rights, contact our multilingual support team at any time during business hours.
Contact Us About Privacy
If you have privacy concerns or wish to exercise your data rights, our support team is available during extended business hours. We respond to privacy requests within 7 business days. You can reach us via email or in-game help chat. Our team speaks English and Indonesian and can clarify any part of this policy or help you access or modify your data.
We are committed to keeping your information secure and using it only as described here. Your trust is foundational to how we operate busid, and we take that responsibility seriously.